Why E911?
E911 Compliance
E911 Solutions
BACK
Solutions
E911 Technology
FIND
Dynamic Hardphone Tracking
E911 for WiFi Devices
E911 for Softphones
UC Collaboration Platforms
ROUTE
Cloud Routing & Management
NOTIFY
Emergency Notifications
Geo-smart Mobile Notifications
Supported Platforms
VOICE PLATFORMS
E911 Solutions for Cisco
E911 Solutions for Microsoft
E911 Solutions for Avaya
E911 Solutions for Unify
E911 Solutions for Mitel
CLOUD UC PLATFORMS
E911 for Cisco Webex
E911 for Microsoft Teams
E911 for Hosted Skype for Business
Hosted Cloud
E911 for Open SIP
Resources
BACK
Resources
E911 Resources
What is E911?
E911 Glossary
About Us
BACK
About Us
Our Company
Why Redsky?
Mission & Vision
Contact
Support
Careers
Contact Us
Glossary
Misrouted Call
A Call routed to a PSAP that should not have received it due to a provisioning error (for example in the ECRF, in the PRF, or the LIS) or other misconfigurations.
View all glossary terms >
You may be interested in these resources:
Video
What is Mass Notification?
Video
RedSky E911 at a glance
Blog
911 Compliance Guide: Kari's Law
Get your personalized E911 Compliance Assessment using our free tool
Start Now